Privacy Policy

Last updated: January 2026

Introduction

Radiance by Holly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Book an appointment or treatment
  • Contact us via email, phone, or social media
  • Subscribe to our newsletter or join our Facebook group
  • Purchase products through our Tropic Skincare links

This information may include your name, email address, phone number, and any other details you provide.

Usage Information

We may automatically collect certain information about your device when you visit our website, including your IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

  • Schedule and manage your appointments
  • Provide customer support and respond to your inquiries
  • Send you treatment reminders and follow-up information
  • Share skincare tips, special offers, and updates about our services
  • Improve our website and services
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist us in operating our business (e.g., booking systems, email providers)
  • Tropic Skincare, when you purchase products through our ambassador link
  • Law enforcement or regulatory authorities when required by law

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site. You can control cookie settings through your browser, though disabling cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under the UK Data Protection Act 2018 and GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites, including social media platforms and Tropic Skincare. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: